At Harbor Bay, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and use our services.
1. Information We Collect
We may collect the following types of personal information when you use our website or services:
- Personal identifiers such as your name, shipping address, and email.
- Payment information (e.g., billing details and transaction history).
- Account credentials (if you create an account).
- Device and usage data, such as your IP address, browser type, and interactions with the website.
- Cookies and tracking technologies to enhance your user experience.
2. How We Use Your Information
We use your personal information for the following purposes:
- To process orders and manage transactions.
- To deliver products and provide customer support.
- To improve and personalize your online experience.
- To analyze site performance and usage trends.
- To send promotional materials, if you have opted in.
3. Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share your data with:
- Service providers (e.g., payment processors, shipping companies).
- Third-party analytics tools to understand user behavior.
- Legal authorities, if required to comply with applicable laws or protect our rights.
All third-party partners are contractually obligated to handle your data securely.
4. Cookies and Tracking
We use cookies and similar technologies to collect usage data and provide a smoother shopping experience. You can manage cookie preferences through your browser settings.
Types of cookies we use include:
- Essential cookies (site functionality)
- Performance cookies (analytics and statistics)
- Marketing cookies (ad personalization, if applicable)
5. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Account and transaction data may be retained for administrative and legal compliance.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information.
- Withdraw consent where processing is based on consent.
- Object to or restrict certain types of processing.
- Request a copy of the information we hold about you.
You may exercise your rights through your account settings or by contacting us directly.
7. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or loss. While we strive to secure your information, no system can be 100% secure, and you use our services at your own risk.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently gathered data from a child, we will promptly delete it.
9. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our services constitutes your acceptance of the updated policy.